easyprinthub.com.au is committed to protecting your privacy and safeguarding your personal information. We encourage you to read this Privacy Policy carefully to better understand our commitment to respecting and protecting the rights and privacy of all visitors to our website.

1. Information We Collect

We may collect personal information including:

• Full name
• Company name
• Email address
• Telephone number
• Billing and delivery address
• Payment information
• Print specifications and artwork files you provide
• Any information you submit through our enquiry forms, emails or telephone conversations

We may also collect non-personal information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Website usage statistics

2. How We Collect Information

We collect personal information when you:

• Request a quotation
• Place an order
• Contact us by email, phone or our website
• Subscribe to our newsletter
• Upload artwork or files
• Communicate with our customer service team
• Visit our website using cookies and analytics tools

3. Why We Collect Your Information

We collect your personal information so we can:

• Prepare quotations
• Process and fulfil your orders
• Produce customised printing products
• Deliver your goods
• Respond to enquiries
• Provide customer support
• Improve our products and services
• Process payments
• Meet our legal obligations
• Send promotional offers where permitted by law

We only collect information that is reasonably necessary for our business activities.

4. Artwork and Print Files

When you provide artwork, logos, designs or other print files, you acknowledge that:

• You own the intellectual property rights or have permission to use the material.
• You authorise Easy Print Hub to use the files solely for producing your order.
• We may retain copies of artwork for future reorders unless you request otherwise.

5. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse website traffic
• Enhance your browsing experience

You can disable cookies through your browser settings; however, some website features may not function correctly.

6. Disclosure of Personal Information

We do not sell, rent or trade your personal information.

We may disclose your information to trusted third parties where necessary, including:

• Courier and freight companies
• Payment service providers
• IT service providers
• Website hosting providers
• Marketing service providers
• Professional advisers
• Government authorities where required by law

These third parties are only provided with the information necessary to perform their services.

7. Security of Personal Information

We take reasonable steps to protect your personal information against:

• Loss
• Misuse
• Unauthorised access
• Disclosure
• Alteration
• Destruction

Although we implement appropriate security measures, no method of electronic transmission or storage is completely secure.

8. Marketing Communications

With your consent, we may send you:

• Promotional offers
• Product updates
• Company news
• Special discounts

You may unsubscribe at any time by clicking the unsubscribe link or contacting us.

9. Access and Correction

You may request access to the personal information we hold about you.

If you believe your information is inaccurate or incomplete, please contact us so we can correct it.

10. Third-Party Websites

Our website may contain links to external websites.

Easy Print Hub is not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

11. Overseas Disclosure

Some of our service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website with the updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact us:

Easy Print Hub

Phone: +61 417 011 165

Email: accounts@easyprinthub.com.au

Website: easyprinthub.com.au